If we've scheduled a remote session, the tool below lets me see your screen and fix things directly — with your permission, while you watch.
Best if we're on the phone right now and you just need a hand this once. Nothing gets installed permanently.
Opens Splashtop's download page — pick your device there.
Click the orange button above — the download starts right away and usually lands in your Downloads folder. Double-click the file to run it. There's nothing to install. On Windows, if you see a "Windows protected your PC" message, click More info, then Run anyway.
A window will open showing a 9-digit code. Read it to me over the phone at (806) 584-9016 and I'll connect. When we're done, just close the window — that ends my access.
Best if I take care of your computer regularly. Installs once, so future sessions don't need any codes or downloads.
Works on Windows and Mac.
Click the button above. Your browser will download a small installer — it usually lands in your Downloads folder.
Double-click the file to run it. On Windows, if you see a "Windows protected your PC" message, click More info, then Run anyway. On Mac, open the downloaded file and follow the prompts — macOS may ask you to allow screen recording and accessibility access in System Settings, which the installer walks you through.
Click through the installer and accept the permission prompts. Once it finishes, you're all set — no codes or passwords to read back.
Call or text me at (806) 584-9016 and I'll connect to take a look. You can watch everything I do on your screen the whole time.
Questions? Call or text (806) 584-9016.